COVID-19 UPDATE: HARVEST MEDICINE CLINIC REOPENINGS- WHAT YOU NEED TO KNOW
First and foremost, we hope that you and your loved ones have been well during this most challenging time. As you know, for the past couple of years our clinic locations have been temporarily closed in accordance with provincial guidelines to ensure the safety of our staff and patients. We have continued to support our patients via telehealth appointments and virtual visits via our HMED Connect mobile app.
It is with great pleasure that we announce our Alberta clinics are re-opening March 2022. In-clinic appointments will be available for initial consultations and follow-up appointments.
Please be advised that: The College of Physicians and Surgeons of Alberta has implemented a new mandate that requires Albertans to complete ONE appointment in person, per calendar year. However, telemedicine appointments are still available for the remainder of your yearly appointments.
At our Cole Harbour location in Nova Scotia, we continue to see patients for medical cannabis, massage therapy and social work appointments.
To keep you informed and confident that we are taking every measure to offer you a safe and comfortable visit, here are the steps we have taken:
Implemented pre-screening of staff via temperature checks and COVID-19 screening prior to work each day
Staff are still required to wear masks while in clinic
Reduced the number of patients in the clinic to ensure social distancing
Adjusted clinic layout and flow, with floor decals installed to ensure safe distancing
Enhanced cleaning and disinfection of consultation rooms, high traffic areas and iPads between patient visits
Trained our teams on additional COVID-19 health and safety protocols
We continue to offer telehealth appointments and encourage higher risk patients to book a virtual visit when possible.
Any patients who are displaying symptoms or who may have had recent exposure will be rescheduled.
WHAT TO EXPECT DURING YOUR IN-CLINIC APPOINTMENT
You’ll notice some small but important changes to your usual appointment routine, and we sincerely thank you ahead of time for your co-operation and assistance in ensuring that our patients and staff have an efficient, pleasant, and safe visit.
BEFORE YOUR APPOINTMENT
Patients will be required to complete COVID 19 screening questions
In Nova Scotia, as of March 14, 2022, patients are not required to wear a mask or show proof of vaccination
In Alberta, as of March 1, 2022, patients are not required to wear a mask or show proof of vaccination
DURING YOUR APPOINTMENT
Hand sanitizer stations will be placed at the entrance for you to use before fully entering the clinic
You will be asked to confirm personal information
There may be a brief waiting time, seats in the waiting room will be spread further apart than usual to allow for social distancing
Where applicable, please refer to the foot traffic floor decals to ensure safe distancing
AFTER YOUR APPOINTMENT
When your appointment is complete, the new foot traffic patterns may require you to exit out the back/alternate entrance of the clinic.
One thing that hasn’t changed is our commitment to your care and a positive patient experience!
MORE INFORMATION AND ALTERNATIVES
If you are in a higher risk group or aren’t able to visit us in person, we will do our best to offer other options to meet your needs and comfort level. You are welcome to schedule a telehealth consultation and meet with your healthcare practitioner and patient educator over the phone by booking online, or by phone at 1-844-488-4633. You are also welcome to book a virtual online appointment via our HMED Connect app. Telehealth and virtual appointments are also free of charge.
If you have any questions, please contact our support center at 1-844-488-4633, or reach out by email to info@hmed.ca.
If you haven’t already, follow Harvest Medicine on social media for up-to-date information.
We look so forward to seeing you again, and as always, thank you for choosing Harvest Medicine as your trusted partner on your medical cannabis journey!
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